CRM software consolidates all customer information and processes into one, holistic view of each customer. This enables customer-facing employees in sales, marketing and customer service to make quick, informed decisions on everything from cross-selling and up-selling opportunities to target marketing strategies and effective problem resolution.
Analyst studies show that on average, companies using CRM software grow their businesses at a rate 2-3 times faster than those that do not.* That's because CRM enables businesses to:
• Win more deals by collaborating throughout the sales cycle
• Centralize customer information for all employees to better service customers
• Build profitable relationships with customers through more effective target marketing
• Increase customer loyalty and drive repeat business
• Automate customer-facing business processes and streamline repetitive tasks
• Gain visibility into staff and business performance to make timely decisions
As a pioneer and leader in CRM software, Maximizer CRM enables you to do more with less, providing a central hub with instant access to the entire history of every customer or prospect - whether accessing through a mobile device, online, or in the office. It integrates with business tools you already use, including Microsoft Outlook*, Exchange* and Office, and popular ***ing software. Maximizer CRM can be easily configured to meet the specific needs of your business and enables managers and executives to gain insight into the performance of the business through dashboards and reports.